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Blanchardstown Centre,
Blanchardstown,
Dublin 15,
Ireland.

getting here
& FREE Parking

Monday
09:00 am - 09:00 pm *

Tuesday
09:00 am - 09:00 pm *

Wednesday
09:00 am - 09:00 pm

Thursday
09:00 am - 09:00 pm

Friday
09.00 am - 09.00 pm

Saturday
09:00 am - 07:00 pm

Sunday*
10:00 am - 06:00 pm

*selected stores only

Chief Workshop Manager

Chief Workshop Manager

Build a Bear Blanchardstown Centre Dublin 15

Part-time

October 2017

Position:

 

Job Description

 

 

Title:  Bear Builder

Reports to:  Chief Workshop Manager

Position type: Part-Time (4-40 hours)

 

Overview

Bear Builder associates are fun, genuine, and team oriented individuals who contribute to store sales and Guest satisfaction goals by providing individual and groups of Guests a unique and memorable “WOW” experience. Providing this experience includes, but is not limited to, assisting with choosing, stuffing, dressing, naming, and purchasing their new furry friends, while maintaining store visual and housekeeping standards.  

 

Accountabilities

·          Provide a personalised, enjoyable and memorable experience for Guests of all ages

·          Create a great First Impression in the Shopping Centre & Invite potential Guests to come in and learn    about our store

·          Greet all Guest that visit our store and welcome them to Build a Bear Workshop

·          Explain the Build-A-Bear Workshop process to all guests that are visiting for the first time and anything new to returning Guests

·         Engage Guests in conversation through open-ended questions and assess reason for visit. Utilise this information to help Guests find the perfect product and convert those “just looking” into a sale

·         Assist Guests in choosing, stuffing, dressing, naming, and taking home (purchasing) a new furry friend

·         Inform Guests of all current promotions and point out our newest product

·         Contribute to total store results by recommending items to maximise sales and enhance the Guest’s experience

·         Deliver an outstanding and magical Heart Ceremony that is specific to each individual Guest after they stuff their bear

·         Insure Guests are aware that we offer parties for all ages and all occasions

·         Support our company party commitments by delivering a great party experience

·         Knowledge of workshop sales goals, Guest satisfaction expectations, and promotional objectives

·         Maintain visual and housekeeping standards to create the brand experience unique to Build-A-Bear Workshop

·         Delivery handling and general sales floor and back office housekeeping

·         Follow all company policies and procedures including but not limited to Cash Management, Attendance, and Store Security

·         All other tasks as may be assigned by store management

 

Job Requirements

·         Is out-going, ambitious and success oriented

·         Exceptional communication and selling skills

·         Models personal and professional integrity

·         Is flexible and adaptable in a fast paced work environment

·         Enjoys a high energy environment and demonstrates an appreciation for children of all ages

·         Represents a neat and clean appearance

 

Job descriptions are used for informational purposes only, are not to be considered all inclusive of responsibilities within a position, and may change periodically with or without notice.  In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position.  

 

To apply please send your CV to blanchardstown@buildabear.co.uk