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Jewellery Retail Sales Assistant vacancy at Fast-Fix

Jewellery Retail Sales Assistant vacancy at Fast-Fix

Fast-Fix Level 1 Blanchardstown Centre Dublin 1


August 2019



Fast-Fix Jewellery & Watch Repairs - Retail Sales Assistant - Jewellery

Job Description

Are you passionate about customer service? We are an ambitious forward thinking Jewellery repair company with 30 years of experience in the industry. If you are as passionate about customer service as we are then this role is for you. This role is challenging yet rewarding with an emphasis on integrity and communication. A willingness to learn is a given.


Specific tasks include:


In this role as a senior customer service representative you will be expected to act as an interface between the customers and the company by resolving the customers’ queries and issues. We provide extensive training and have an in-depth knowledge of what the customer wants.


·         Achieving your personal sales targets

·         World class customer service in line with company vision and values

·         Supporting the management team

·         Generating sales/ customer retention (relationship building)

·         Strong team player offering consistent support

·         Dealing with suppliers

·         Opening / closing store (Key holder duties)

·         General store maintenance/ cleaning etc

·         Basic Jewellery repair (training provided)

·         Watch repair (extensive training provided)

·         Engraving (extensive training provided)

·         Merchandising/ pricing (Training provided)

·         Achieving KPI objectives


Knowledge, Skills and Abilities


·         Retail/ sales experience essential

·         Proven record of achieving/ surpassing sales targets

·         Ability to deliver a world class customer experience, exceeding customer expectations

·         Strong negotiation/ interpersonal skills

·         A high level of computer literacy

·         Reliable, integrity is essential

·         A keen interest in Jewellery essential

·         Previous experience in a senior role preferable


Key Profile:


You have a minimum of two years sales/ retail experience. You are able to multi-task. You have a track record of working with customers in a competitive market. Information exchange is a significant feature of the job with a necessity to clarify information of a more complex nature. There is a requirement for tact and diplomacy when dealing with others both internally and externally. Sales training would be extremely beneficial.




Annual Salary

Career Level Required

Experienced (Non-Manager)

Experience Required

4+ years

Education Required

Leaving Certificate/ Higher or Equivalent

Job Type


Job Status

Full Time


Contact Information


Phone : 01 8235419


Website :


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